To get a new invoice or statement, please sign in to myProtec Web Login, or contact Protec accounting department at 1.800.663.5488 or 604.873.8000 ext 402, or chat with us online.

Yes, we make Essix retainers. Please contact our Orthodontic department for more information.

Please contact us with the name of your product and we will supply you with the data sheet if available.

Our Palate Pleazer acrylic orthodontic appliances have many artistic options such as colour, decals, designs etc. Please visit our Palate Pleazers page for examples of our options.

There are traces of Bisphenol A (BPA) in composite resin materials used in dentistry. When compared, however, with other sources of BPA (hard polycarbonate water bottles, some baby bottles, and the lining of food cans and bottle tops), these dental materials pose significantly lower exposure concerns. The ADA believes any concern about potential BPA exposure from dental sealants or composites is unwarranted at this time. To learn more about BPA and exposure risk with dental materials please click here.

To order supplies and fulfillments, please fill out this form, or sign in to myProtec, or contact Protec customer service at 1.800.663.5488 or 604.873.8000, or chat with us online.

Care and Cleaning Guides are available in our Resources section. These specify how and with what to clean your appliance.

Care and Cleaning Guides are available in our Resources section. These specify how and with what to clean your denture.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

For detailed instructions on how to prepare a case for shipping, please visit our Send a Case page. For further shipping information, please see Pickups & Deliveries.

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Statements are sent out at the beginning of each month. The statements provide invoice number, amount, and patient names for the previous 30 days.

Yes, we do have a limited number of technical/clinical guides for our products. Please visit our Resources section for a full listing and download.

Our terms are net 30 days receipt of statement.

Protec carries a line of mouthguards which come in a variety of colours and different protective options. Please visit our Product page and select “Splints and Guards” for a full listing.

Accounts that are over 30 days past due may be charged up to 2% per month.

Our most popular product for bruxism is our Proflex thermo-plastic splint. We also make splints and nightguards out of the following materials: hard acrylic, hard-soft acrylic, soft vinyl, Biocryl, and Astron Clearsplint.

Please click here to see an example statement with descriptions.

Yes. Please contact our customer service to order Val-Clean.

Please visit our Smile Express page and select your area to find out when you need to call in order to receive a pickup at a certain time.

Care and Cleaning Guides are available in our Resources section. These specify how and with what to clean your splint.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

Please visit our Smile Express page to find out when a driver will be in your area.

Please visit our Smile Express page to find out when a driver will be in your area.

To get the Purolator tracking number for your case, please sign in to myProtec Web Login, select Cases, and view the tracking column, or contact Protec customer service at 1.800.663.5488.

Contact us and we will e-mail or send you our price lists. Please note that we only send our price lists to registered dentists and specialists, dental office staff and denturists. 

We accept Visa, Mastercard, cheques or cash.

Please visit our Product Warranty page for detailed warranty information.

For detailed instructions on how to prepare a case for shipping, please visit our Send a Case page. For further shipping information, please see Pickups & Deliveries.

Please visit our Smile Express page and select your area to find out when you need to call in order to receive a pickup at a certain time.

Please visit our Smile Express page to find out when a driver will be in your area.

Please visit our Smile Express page to find out when a driver will be in your area.

To get the Purolator tracking number for your case, please sign in to myProtec Web Login, select Cases, and view the tracking column, or contact Protec customer service at 1.800.663.5488.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

For detailed instructions on how to prepare a case for shipping, please visit our Send a Case page. For further shipping information, please see Pickups & Deliveries.

Please contact us with the name of your product and we will supply you with the data sheet if available.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

To get the Purolator tracking number for your case, please sign in to myProtec Web Login, select Cases, and view the tracking column, or contact Protec customer service at 1.800.663.5488.

Please visit our Product Warranty page for detailed warranty information.

Yes, we do have a limited number of technical/clinical guides for our products. Please visit our Resources section for a full listing and download.

There are traces of Bisphenol A (BPA) in composite resin materials used in dentistry. When compared, however, with other sources of BPA (hard polycarbonate water bottles, some baby bottles, and the lining of food cans and bottle tops), these dental materials pose significantly lower exposure concerns. The ADA believes any concern about potential BPA exposure from dental sealants or composites is unwarranted at this time. To learn more about BPA and exposure risk with dental materials please click here.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

Contact us and we will e-mail or send you our price lists. Please note that we only send our price lists to registered dentists and specialists, dental office staff and denturists. 

Please visit our Product Warranty page for detailed warranty information.

Yes, we do have a limited number of technical/clinical guides for our products. Please visit our Resources section for a full listing and download.

Yes. Please contact our customer service to order Val-Clean.

There are traces of Bisphenol A (BPA) in composite resin materials used in dentistry. When compared, however, with other sources of BPA (hard polycarbonate water bottles, some baby bottles, and the lining of food cans and bottle tops), these dental materials pose significantly lower exposure concerns. The ADA believes any concern about potential BPA exposure from dental sealants or composites is unwarranted at this time. To learn more about BPA and exposure risk with dental materials please click here.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

Care and Cleaning Guides are available in our Resources section. These specify how and with what to clean your denture.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

Contact us and we will e-mail or send you our price lists. Please note that we only send our price lists to registered dentists and specialists, dental office staff and denturists. 

Please visit our Product Warranty page for detailed warranty information.

Yes, we do have a limited number of technical/clinical guides for our products. Please visit our Resources section for a full listing and download.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

Contact us and we will e-mail or send you our price lists. Please note that we only send our price lists to registered dentists and specialists, dental office staff and denturists. 

Please visit our Product Warranty page for detailed warranty information.

Care and Cleaning Guides are available in our Resources section. These specify how and with what to clean your appliance.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

Please return proof of insurance (insurance certificate) with claims. The laboratory will require new models/impressions for all remakes and repairs (additional fees apply for pouring models).

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Yes. If you would like all of your removable orthodontic appliances insured, please advise and we will register your account for automatic billing.

You should wear your appliance 24 hours a day, except for cleaning and eating.

You should switch to your next Clearline tray after 2 – 3 weeks of use.

Yes, we do have a limited number of technical/clinical guides for our products. Please visit our Resources section for a full listing and download.

Protec carries a line of mouthguards which come in a variety of colours and different protective options. Please visit our Product page and select “Splints and Guards” for a full listing.

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Our most popular product for bruxism is our Proflex thermo-plastic splint. We also make splints and nightguards out of the following materials: hard acrylic, hard-soft acrylic, soft vinyl, Biocryl, and Astron Clearsplint.

Yes, we make Essix retainers. Please contact our Orthodontic department for more information.

Our Palate Pleazer acrylic orthodontic appliances have many artistic options such as colour, decals, designs etc. Please visit our Palate Pleazers page for examples of our options.

There are traces of Bisphenol A (BPA) in composite resin materials used in dentistry. When compared, however, with other sources of BPA (hard polycarbonate water bottles, some baby bottles, and the lining of food cans and bottle tops), these dental materials pose significantly lower exposure concerns. The ADA believes any concern about potential BPA exposure from dental sealants or composites is unwarranted at this time. To learn more about BPA and exposure risk with dental materials please click here.

If you have an appliance with an expansion screw, generally it would be turned every 4 to 7 days, but be sure to check with your doctor.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

Contact us and we will e-mail or send you our price lists. Please note that we only send our price lists to registered dentists and specialists, dental office staff and denturists. 

Please visit our Product Warranty page for detailed warranty information.

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Yes, we do have a limited number of technical/clinical guides for our products. Please visit our Resources section for a full listing and download.

Protec carries a line of mouthguards which come in a variety of colours and different protective options. Please visit our Product page and select “Splints and Guards” for a full listing.

Our most popular product for bruxism is our Proflex thermo-plastic splint. We also make splints and nightguards out of the following materials: hard acrylic, hard-soft acrylic, soft vinyl, Biocryl, and Astron Clearsplint.

Our Palate Pleazer acrylic orthodontic appliances have many artistic options such as colour, decals, designs etc. Please visit our Palate Pleazers page for examples of our options.

There are traces of Bisphenol A (BPA) in composite resin materials used in dentistry. When compared, however, with other sources of BPA (hard polycarbonate water bottles, some baby bottles, and the lining of food cans and bottle tops), these dental materials pose significantly lower exposure concerns. The ADA believes any concern about potential BPA exposure from dental sealants or composites is unwarranted at this time. To learn more about BPA and exposure risk with dental materials please click here.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

Please return proof of insurance (insurance certificate) with claims. The laboratory will require new models/impressions for all remakes and repairs (additional fees apply for pouring models).

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Yes. If you would like all of your removable orthodontic appliances insured, please advise and we will register your account for automatic billing.

Care and Cleaning Guides are available in our Resources section. These specify how and with what to clean your splint.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

Contact us and we will e-mail or send you our price lists. Please note that we only send our price lists to registered dentists and specialists, dental office staff and denturists. 

Please visit our Product Warranty page for detailed warranty information.

There are traces of Bisphenol A (BPA) in composite resin materials used in dentistry. When compared, however, with other sources of BPA (hard polycarbonate water bottles, some baby bottles, and the lining of food cans and bottle tops), these dental materials pose significantly lower exposure concerns. The ADA believes any concern about potential BPA exposure from dental sealants or composites is unwarranted at this time. To learn more about BPA and exposure risk with dental materials please click here.

Rush cases are dealt with on an individual basis. Please call the laboratory with your request, and we will specify how quickly we can accommodate your case.

Please return proof of insurance (insurance certificate) with claims. The laboratory will require new models/impressions for all remakes and repairs (additional fees apply for pouring models).

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Yes. If you would like all of your removable orthodontic appliances insured, please advise and we will register your account for automatic billing.

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Yes, we do have a limited number of technical/clinical guides for our products. Please visit our Resources section for a full listing and download.

Please see our Laboratory Production and Shipping Schedules to view the production turnaround times for our products.

Contact us and we will e-mail or send you our price lists. Please note that we only send our price lists to registered dentists and specialists, dental office staff and denturists. 

Please visit our Product Warranty page for detailed warranty information.

To get a new invoice or statement, please sign in to myProtec Web Login, or contact Protec accounting department at 1.800.663.5488 or 604.873.8000 ext 402, or chat with us online.

Please return proof of insurance (insurance certificate) with claims. The laboratory will require new models/impressions for all remakes and repairs (additional fees apply for pouring models).

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Yes. If you would like all of your removable orthodontic appliances insured, please advise and we will register your account for automatic billing.

Statements are sent out at the beginning of each month. The statements provide invoice number, amount, and patient names for the previous 30 days.

Our terms are net 30 days receipt of statement.

Accounts that are over 30 days past due may be charged up to 2% per month.

Please click here to see an example statement with descriptions.

We accept Visa, Mastercard, cheques or cash.

To get a new invoice or statement, please sign in to myProtec Web Login, or contact Protec accounting department at 1.800.663.5488 or 604.873.8000 ext 402, or chat with us online.

Please return proof of insurance (insurance certificate) with claims. The laboratory will require new models/impressions for all remakes and repairs (additional fees apply for pouring models).

Should you wish to insure an orthodontic appliance, simply indicate this on the patientís prescription form. If you would like all of your appliances insured, please advise and we will register your account for automatic billing. Each registered appliance will be returned to you with a certificate and invoiced accordingly.

Removable orthodontic appliances will be registered with our replacement/repair program (initial fee) for a period of 1 or 2 years. For loss, irreparable damage, or repairs, the appliance will be processed for a reduced fee (deductible fee).

BENEFITS:

• Improved doctor-patient relationship
• Trouble-free office-lab workflow
• Reduced lab-fees for replacement

Yes. If you would like all of your removable orthodontic appliances insured, please advise and we will register your account for automatic billing.

Statements are sent out at the beginning of each month. The statements provide invoice number, amount, and patient names for the previous 30 days.

Our terms are net 30 days receipt of statement.

Accounts that are over 30 days past due may be charged up to 2% per month.

Please click here to see an example statement with descriptions.

We accept Visa, Mastercard, cheques or cash.