Protec will pick up your local cases and pay shipping for out-of-town Canadian based doctors.
Schedule a Pickup:
- Carefully package your models and prescription form in a shipping box.
- Login to your Customer Portal or contact Customer Service @604.873.8000 to schedule a pickup
Transitioning to digital dentistry? Send us your first digital case!
Find instructions below on the most common intraoral scanner systems and how to submit a case to Protec Dental.
- Request a partnership with “Protec Dental” and ensure the location is Vancouver, Canada.
- Call iTero customer service at 1 (800) 577-8767 to add Protec Dental as a favourite using these ID numbers:
- Protec Ortho Lab (irecord) 12661
- Protec Dental Lab (restorative) 170
- Create or login to your CEREC Connect account
- Click on My Favourite Laboratories
- Search for Protec Dental and click ‘Find’
- Click ‘Add’ and Protec Dental will be saved as a favourite
- Visit Carestream Connect on your scanner
- Search and add “Protec Dental Lab”
- Call 3M Customer Service at 1 (800) 364-6577 to add Protec Dental.
Don’t see your intraoral scanner system? Contact Protec’s Customer Service Team to assist you in your transition to digital dentistry.